Privacy Policy

Privacy Notice

Effective Date: January 2026

This Privacy Notice explains how family-hub.uk (the “Service”)
collects, uses, and protects the personal data of family administrators.
It is intended to comply with UK data protection legislation, including
the UK General Data Protection Regulation (UK GDPR) and the Data
Protection Act 2018.

1. Data Controller

The data controller is the management of family-hub.uk. For any enquiries, contact: support@family-hub.uk

2. Personal Data We Collect

Name
Address
Email address
Phone number
Admin PIN

3. Purposes and Legal Basis

We process your personal data to:

provide and administer the Service;
contact you when necessary, for example to remind you that your subscription is about to expire.

Our legal bases are:

Contract: processing is necessary for the performance of the contract between you and us;
Legitimate interests: processing is necessary for operating and securing the Service.

4. Data Retention

Your personal data is stored on a secure web server and retained
for thirty (30) days after your Service has ended or been terminated,
unless a longer period is required for legal compliance or dispute
resolution.

5. Data Sharing

We do not share your personal data with any third party, except
where required by law or where a government entity with lawful authority
requests it in writing.

6. Your Rights

Under UK data protection law you have the right to:

request a copy of your personal data free of charge;
request correction of inaccurate data;
request deletion of your personal data where it is no longer needed for legal compliance or possible dispute resolution;
object to or restrict certain processing;
lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.

To exercise any of these rights, contact us in writing at: support@family-hub.uk

7. Security

We implement appropriate technical and organisational measures to
protect your personal data against unauthorised access, loss, or
destruction.

8. Changes to This Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated effective date.