Choosing the right setup depends on the needs and abilities of the person receiving the messages. Family Hub is flexible for everyone from mild forgetfulness to late-stage dementia.
Who it helps: Family Hub is built for older generations who are not tech-savvy and for people with limited mobility, so they can receive messages without needing to manage apps or devices.
Device options: Family Hub works on any browser-capable device. For a simple, no-intervention setup, many families choose a dedicated all-in-one Windows 11 PC (optional touchscreen) that stays on and connected to the internet.
We can schedule the display to show every hour between morning and evening, and a short start-up chime brings the screen to attention even if the PC is asleep or another app is open.
Key Decision Point: Does your loved one have the ability to interact with a device (tap a screen, open a browser), or do they need a completely passive experience?
For individuals with Subjective Cognitive Decline (SCD) or Mild Cognitive Impairment (MCI), the goal is often reassurance and gentle reminders.
As memory needs evolve, or for those who are not computer-savvy, the technology must become invisible. The screen should simply be there with the information they need.
We understand that configuring hardware can be technical. You can source your own device (any standard Android 7.0+ tablet or Windows 10/11 PC), and if you need help setting it up, we offer remote assistance services.
We use secure remote desktop tools (like RemotePC) to configure the device for you, ensuring it is ready for your loved one without you needing to travel. Someone will need to install the RemotePC host software on the device; we can guide you through this process if needed.
| Service Level | Description | Cost |
|---|---|---|
| DIY Setup | You configure the device yourself using our guides and PowerShell scripts. | Free (Included in subscription) |
| Remote Setup (One-Off) | We remotely connect to your device to install kiosk software, set auto-start, and configure the display URL. | £49.00 (One-off payment) |
| Managed Device Support | Ongoing maintenance, monitoring, updates, and re-login if the device restarts. | £9.00 / month (Add-on to standard sub) |
Complete the form below and we will set up your Family Hub within 24 hours.
Tell us a little about your family. We’ll set up your private Family Hub and email you the Display, Send Messages, and Admin links within 24 hours.
Family Hub